Returns Policy

At SphereStyleShop, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward returns policy to make the return process as simple and hassle-free as possible.

30-Day Return Window

We accept returns within 30 days of the delivery date for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to Initiate a Return

To initiate a return, please contact our customer service team at [customer service email or phone number] to request a return authorization (RA) number. Please provide your order number and reason for the return. Once your return request is approved, we will provide you with instructions on how to return the item(s).

Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that your return package arrives safely.

Refunds and Processing Time

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] business days.

Exchanges

If you would like to exchange an item for a different size, color, or style, please indicate your preference when contacting us to initiate the return process. We will do our best to accommodate your exchange request, subject to availability.

Exceptions

Certain items are not eligible for return, including . Additionally, personalized or customized items may not be eligible for return unless they are defective or damaged.

Contact Us

If you have any questions about our returns policy or need assistance with a return, please don't hesitate to contact our customer service team. We are here to help and ensure that you are completely satisfied with your shopping experience at info@spherestyleshop.com

Exchange Policy

At SphereStyleShop, we want to ensure that you are completely satisfied with your purchase. If you need to exchange an item for a different size, color, or style, we offer a straightforward exchange policy to make the process as convenient as possible.

30-Day Exchange Window

We accept exchanges within 30 days of the delivery date. To be eligible for an exchange, the item must be unused, in the same condition that you received it, and in its original packaging.

How to Initiate an Exchange

To initiate an exchange, please contact our customer service team at [customer service email or phone number] to request an exchange authorization (EA) number. Please provide your order number and details of the item you would like to exchange, including the desired size, color, or style of the replacement item.

Exchange Process

Once your exchange request is approved and you receive your EA number, we will provide you with instructions on how to return the original item. Once we receive the returned item and verify its eligibility for exchange, we will ship out the replacement item to you promptly, subject to availability.

Exchange Shipping

Customers are responsible for the cost of return shipping for exchanges unless the exchange is due to a mistake on our part or a defective item. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that your exchange package arrives safely.

Exclusions

Please note that certain items may not be eligible for exchange. Additionally, personalized or customized items may not be eligible for exchange unless they are defective or damaged.

Contact Us

If you have any questions about our exchange policy or need assistance with an exchange, please don't hesitate to contact our customer service team. We are here to help and ensure that you have a seamless exchange experience at SphereStyleShop.

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